Certificates, coverage answers, claims, and renewals in one place — built for how small businesses actually operate. On your phone. Without phone tag.
Most agencies operate the same four-step way. CID was built to change that entirely.
Four commitments that run through everything Connect does.
Policy, carrier, and limits visible instantly. No email digging, no confusion about what you have.
Request and track certificates without phone tag. Landlord needs it by 5pm? Two minutes.
Ask coverage questions before the job, the event, or the lease. Get a real answer from your actual policy.
Quote, bind, documents, and service all connected to one account — from day one through renewal.
Three core modules that turn insurance from a static PDF into a working relationship.
Carrier, policy number, limits, and coverage dates — visible in two taps. Every event in your policy timeline in order: bind, COIs sent, claims filed.
Request a COI from the job site and track it from Received to Sent. Every holder is saved — reissuing to your GC or landlord next month takes one tap.
Coverage questions built for your trade — answered in plain English from your actual policy. The real scenarios your business actually faces.
Each segment gets trade-specific coverage questions, COI workflows, and intake — built for how that business actually operates.
Commercial Insurance Direct brings trade-specific commercial insurance and a modern insured experience together in one place.
Quote, bind, request certificates, ask coverage questions, and manage your policy from CID Connect — built for bars, roofers, plumbers, HVAC, fitness, and the commercial businesses we serve next.
Our goal isn’t to be another insurance website. It’s to be the service layer commercial insureds actually use — the place they go for certificates, coverage answers, policy history, and renewals long after bind.
We’re building CID so the full lifecycle lives in one system: from first quote through bind, document delivery, ongoing service, and renewal. No restarting in email every time a landlord, GC, or bank asks for proof.
We measure everything we ship against this standard.
CID is commercial insurance, modernized for businesses that don’t have time to wait.
Learn about CID Connect →Every segment gets its own intake, coverage scenarios, and COI workflow — built for how that trade actually operates.
Quote through renewal in one place. No restarting in email every time a landlord or GC asks for proof.
The same infrastructure that powers Bar Insurance Direct today scales to dozens of commercial verticals — without rebuilding anything.
The infrastructure underneath Connect compounds in value as segments and policyholders scale.
Each vertical gets trade-specific intake, underwriting logic, and coverage scenarios — not a generic form with a different logo.
Reliable. Scalable. Sellable. Universal intake, ACORD automation, carrier mapping, and segment replication from one infrastructure.
Every COI request, coverage question, and claim interaction creates structured engagement data traditional agencies never see.
Certificate holder books, policy timelines, and claim history are embedded in the customer’s workflow — not a PDF in a drawer.
RSS architecture allows Connect to expand across dozens of commercial verticals from one infrastructure — hospitality, healthcare, transportation, and beyond.
Agencies are valued on revenue and book size. Platforms are valued on engagement, automation, retention, and embedded workflows. Connect is built for the latter.
CID Connect installs in seconds and works like a native app on any phone. One tap away on the job site, behind the bar, or in the truck.